Our Business Listing or Selection Process

Bestratedlist.com finds and reviews the top service professionals in over 100 industries across the U.S. Each month. We research more than 10,000 businesses to help customers find the best-qualified professional for their needs. Our research process is always evolving to keep up with industry changes, so we’re confident that when we say a provider is one of the best, it is.

Finding Potential Picks: First, we identify all the potential providers in a community. We use public databases and customer referrals to collect an exhaustive list of local businesses, checking their availability and service areas.

Look for Accreditations, Awards, and Licenses: Next, we validate each business’ qualifications. We know which professions require a license or certification to operate in your area, and we find providers who have gone above and beyond to educate themselves in their area of expertise.

Analyze Review Data: We scour public records and information to determine each provider’s reputation. Every provider is analyzed based on the number of professional databases reviewing them, their average review score, and the volatility of their ratings.

Assess Service Capabilities: After our screening processes, we select our finalists based on a provider’s primary area of expertise, the variety of services they offer, and their years of experience.

Want to Submit Your Business? Contact us at Getlisted@bestratedlist.com

This checklist contains main key considerations we have when ranking a business on Bestratedlist.com

Business History
1. ExperienceAre they considered masters of their craft with high quality education and expertise?
2. AccomplishmentsWhat have the major accomplishments (if any) of the business been?
3. OwnershipWhat is the ownership history of the business? (corporation, partnership, family etc.)
4. ImpactWhat impact (if any) has the business made on the industry?
5. GrowthHow quickly did the business grow to its current market position?
6. Specific ServicesWhat services does the business specifically offer?
7. Special FeaturesAre there any special features that make the business stand out?
8. DiversificationHow much variety is there between services? Are their extras not offered by competitors?
9. LayeringWhat layers of services are there (if any) and how do they differ in quality/value?
10. QualityWhat is the overall quality of their services when compared with the market average?
11. Business ImagesAuthentic photos of the business that helps customers become familiar with it prior to visiting
12. False ImagesCheck to ensure that all images are authentic and owned by the business – no fakes.
13. CopyrightFurther ensuring that all media is owned by the business
14. Production QualityHow high is the quality of the businesses’ media? Does it feel modern or cheap?
15. EngagementHow much engagement (if any) does the media generate through the business website?
Opening Hours
16. Open HoursWhat are the opening hours and how convenient are they for customers?
17. Public HolidaysAre there any special public holidays they work on instead of closing?
Social Media
18. Social Media PenetrationHow popular is the brand on social media channels like Facebook, Instagram, Twitter and YouTube?
19. Social Media EngagementWhat level of engagement does the business generate with social media audiences? How frequently are pages updated with fresh content?
20. Follower GrowthHow many followers does the page have relative to its competitors and age of operation?
21. Customer LoyaltyHow does their social media presence reinforce customer loyalty? Do they reply to comments or offer special discounts? Do customers voluntarily share business posts to their own pages?
Website Quality
22. InformationDoes the website provide all the necessary information a customer could want/need?
23. ClarityDoes the website’s copy have correct spelling and grammar? Is the writing easy to understand?
24. Writing QualityWhat’s the overall sophistication of the website’s copy?
25. Real-Time ChatDoes the website implement a functional chat system for customer help and support?
26. Appointment Booking/Placing OrdersCan customers easily make appointments or order products online?
27. Aesthetic QualityHow attractive is the website? Does it have a cohesive visual theme?
28. Contact InformationIs there accurate contact information available on the website?
29. Emblem/LogoDoes the business website have a distinctive logo or emblem?
30. LicensingAre all relevant licenses maintained in good order by the business?
31. SecurityDoes the website have an adequate and in-date SSL security certificate?
32. Link structureIs the website easy to navigate? Does it have a logical link structure?
33. PerformanceHow long does it take an average page to load?
Awards and Acknowledgements
34. HistoryWhat awards have they won in the past and have they been consecutive?
35. LegitimacyHave they revived a similar award from multiple credible sources?
36. Special AchievementsIs the brand known for any special achievements?
Feedback and Reviews
37. ComplaintsAre there any outstanding complaints about the business?
38. PR responseHow effectively has the business handled complaints and related PR issues?
39. Fake ComplaintsDoes to business received fake or exaggerated negative feedback? How do they handle this?
40. LawsuitsAre there any current or pending lawsuits involving the business with regards to consumer law?
41. Rating and ReviewsDoes the business have legitimate and sincere reviews?
42. Current ReviewsWhat do the most recent reviews say about the quality of the business?
43. Reviewer CredibilityDo the people leaving review have authority/credibility behind their opinion?
44. FrequencyIs there a natural frequency of reviews over the life of the business?
45. ResponsesHow does the business respond both negative/positive reviews?
46. Key ConcernsWere there any major concerns common across multiple negative reviews?
47. Review AnalysisWhat is the overall impression the reviews give about the business?
48. DiscountsDoes the business offer genuine discounts to its customers? Are they in cash or percentages?
49. ValueDoes the business give fair value for the price it asks for?
50. LocationWhere is the business located? Is it convenient for cusomers?
51. Special OffersAre there any special one-time offers or unique services offered?
52. GiftingDoes the business provide a form of gift voucher?
53. Multiple LocationsDoes the business have branches in multiple areas?
54. Phone ServiceDoes the business respond enthusiastically to phone calls? Do they provide good phone service?
55. Address ConfirmationConfirming the physical address of the business.
56. Insurance InformationWhat kind of insurance does the business have?
57. Warranties and ReturnsWhat kind of returns or warranties policy does the business have?
58. Website HostWhat server is the website hosted on?
59. Fundraisers and Community EngagementHas the business been active in the community through fundraisers other charity work?
60. Overall SatisfactionOverall, how satisfactory is the business?